This Australian Privacy Policy Addendum supplements Unscammed AI LLC's existing Privacy Policy and makes it suitable for the Australian market.
Australian Users and Privacy Compliance
If you are located in Australia, Unscammed AI LLC handles your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles, where applicable. We collect, use, store, and disclose personal information only where reasonably necessary to provide our scam prevention, scam reporting, fraud detection, cybersecurity, account support, and customer communication services.
Personal Information We May Collect
For Australian users, the personal information we may collect includes:
- Name, email address, phone number, and account details
- Scam-related information you choose to provide
- Uploaded evidence such as screenshots, emails, receipts, PDFs, PNGs, or JPEGs
- Transaction details, scammer contact details, and communication records
- Device, browser, usage, and security-related information
- Any other information you voluntarily provide when using our services
How We Use Personal Information
We may use your personal information to:
- Help identify, assess, and report suspected scams
- Generate scam reports and supporting documents
- Provide scam prevention, scam education, and customer support
- Communicate with you about your account, reports, and next steps
- Improve our products, security systems, AI models, and scam detection capabilities
- Comply with legal, regulatory, security, and fraud-prevention obligations
Australian Scam Reporting References
Where relevant, we may guide Australian users to report scams or cybercrime through appropriate Australian channels, including:
- Scamwatch / National Anti-Scam Centre
- ReportCyber
- Australian Cyber Security Centre
- Local police or financial institutions, where appropriate
Unscammed may assist users in preparing scam-related information, but users remain responsible for reviewing and submitting information where direct submission is required.
Storage of Data Outside Australia
Your personal information may be stored and processed on secure servers located in the United States of America.
By using our services, you acknowledge that your personal information may be transferred, stored, or processed outside Australia. Where we disclose personal information overseas, we will take reasonable steps designed to ensure that overseas recipients handle the information consistently with applicable Australian privacy requirements.
Data Security
We use reasonable administrative, technical, and organisational safeguards to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no online system can be guaranteed to be completely secure.
Data Breaches
If we become aware of a data breach involving personal information that is likely to result in serious harm, we will take steps consistent with the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner where required.
Access, Correction, and Complaints
Australian users may request access to, or correction of, their personal information by contacting us at support@unscammed.com.
If you have a privacy concern or complaint, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.