Privacy Policy

Effective Date: 10th February 2025

Last Updated: [Insert Update Date]

Introduction

Unscammed AI LLC ("Company," "we," "our," or "us") is dedicated to protecting the privacy of our users and ensuring compliance with applicable laws and recognized industry standards. This Privacy Policy outlines the types of personal information we collect, how we use it, how we share it, and your rights concerning your data. This policy adheres to the California Consumer Privacy Act (CCPA/CPRA), applicable federal law, the Better Business Bureau (BBB) Code of Business Practices, and the General Data Protection Regulation (GDPR) where applicable.

By accessing or using our services, you agree to the terms described in this policy. If you do not agree, please discontinue use of our website and services.

Data Collection and Usage

We collect limited personal information solely for the purpose of delivering requested services, including transactional messaging, fraud detection, account-related notifications, and cybersecurity functions.

Information We Collect

A. Personal Information You Provide Directly:

• Full name, email address, and phone number
• Business name, address, and contact details
• Login credentials (e.g., username, password)
• Payment data (credit card info, billing address, transaction details)
• Information submitted via support inquiries or service forms

B. Information Collected Automatically:

• Device data: device ID, browser type, OS, hardware model
• IP address and IP-derived geolocation data
• Log files, error codes, login/logout history
• System performance metrics and cybersecurity events

C. Cookies & Similar Technologies:

• Session cookies for authentication and functionality
• Persistent cookies for preferences and analytics
• Third-party cookies for performance monitoring

You can manage or disable cookies in your browser or with our Cookie Preferences Tool.

Data Sharing

We do not sell or share your data with third parties for marketing or promotional purposes. Data may be shared only with:

• Trusted service providers who assist in delivering our services (e.g., cloud infrastructure, messaging platforms)
• Regulatory or governmental authorities, if required by law
• Financial institutions and regulators in the event of fraud recovery or remediation

All data sharing is governed by strict confidentiality agreements and is limited to service-related functions.

Mobile Information

We do not share mobile numbers or any mobile-related data with third parties. Your mobile information is used exclusively for service delivery (e.g., alerts, fraud notifications) and remains protected within secure systems.

Data Storage and Transfer

• Data is stored securely in encrypted environments (AES, TLS/SSL).
• Access is restricted by multi-factor authentication, monitoring, and employee training.
• Data may be processed in regions where our infrastructure providers operate. All transfers comply with GDPR, CCPA/CPRA, and applicable data protection laws.

Information Sharing and Disclosure

A. With Trusted Third Parties:

• Cloud infrastructure providers (e.g., AWS, Azure)
• Payment processors (PCI-DSS compliant)
• Cybersecurity and threat monitoring providers
• Customer service systems

B. For Legal and Compliance Purposes:

• Government agencies upon lawful request
• Courts and law enforcement for investigations or litigation

C. Business Events:

• In the event of a corporate sale, merger, or acquisition, data may be transferred with notice provided to users

Consumer Rights (California, U.S., and GDPR)

You have the following rights, subject to applicable law:

• Right to Know – Access the categories and specific personal data we hold.
• Right to Delete – Request erasure of personal data, with exemptions.
• Right to Opt-Out – Opt-out of sale or sharing of personal data.
• Right to Correct – Fix inaccuracies in your personal data.
• Right to Non-Discrimination – No penalty for exercising privacy rights.

To exercise these rights, contact Support@unscammed.com. We will verify your identity before proceeding.

Data Retention and Deletion

• Billing/transactional data: 7 years
• Account data: 2 years after closure
• Cybersecurity logs: 3 years minimum

Once retention is no longer required, data is anonymized or securely deleted in accordance with NIST 800-88 standards.

Third-Party Services and Links

Our website may link to third-party websites or embed third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies.

Policy Changes and Notification

We may update this policy periodically to reflect changes in law or business practices. Notification will be provided by:

• On-site banner announcements
• Direct email (if opted in)
• Updated Effective Date at the top of the policy

Contact Us

For any privacy-related questions or to exercise your rights:

• Email: support@unscammed.com

Unresolved concerns can also be reported to the Better Business Bureau (BBB) via www.bbb.org.