Effective Date: 10th February 2025
Last Updated: 10th February 2025
1. Introduction
Unscammed AI LLC ("Unscammed," "Company," "we," "our," or "us") is committed to protecting the privacy, security, and rights of individuals who use our services.
This Privacy Policy explains how we collect, use, store, share, and protect personal data when you access our website, products, or services.
This policy is designed to comply with applicable data protection laws, including:
- United States: California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA) and applicable federal laws
- United Kingdom: UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018
- European Union: General Data Protection Regulation (EU GDPR)
- Industry Standards: Better Business Bureau (BBB) Code of Business Practices
By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use.
2. Data Controller
For the purposes of applicable data protection laws:
Data Controller:
Unscammed AI LLC
Email: support@unscammed.com
Where required, Unscammed acts as the data controller for personal data collected through its services.
3. Information We Collect
We collect only the personal data necessary to provide scam prevention, fraud reporting, account management, communications, and cybersecurity services.
A. Information You Provide Directly
- Full name
- Email address
- Phone number
- Business name and contact details (if applicable)
- Account login credentials
- Payment and billing information
- Information provided via customer support or service forms
B. Information Collected Automatically
- Device identifiers, browser type, operating system, and hardware model
- IP address and approximate location derived from IP
- Authentication activity, log files, and error reports
- Security, fraud-detection, and system performance data
C. Cookies and Similar Technologies
We use cookies and similar technologies for:
- Authentication and security
- Site functionality and preferences
- Analytics and performance monitoring
You can manage cookies through your browser settings or our Cookie Preferences Tool. Disabling cookies may limit functionality.
4. Lawful Basis for Processing (UK & EU)
Where UK GDPR or EU GDPR applies, we process personal data based on one or more of the following lawful bases:
- Performance of a contract (providing requested services)
- Legitimate interests (fraud prevention, security, service improvement)
- Legal obligation (regulatory and compliance requirements)
- Consent, where required
5. How We Use Personal Data
We use personal data to:
- Deliver and operate our services
- Detect, prevent, and report scams and fraud
- Communicate transactional and service-related messages
- Maintain account security and system integrity
- Comply with legal and regulatory obligations
6. Data Sharing and Disclosure
No Sale or Marketing Use
We do not sell personal data and do not share personal data for advertising or marketing purposes, including cross-context behavioral advertising.
Permitted Sharing
We may share personal data only with:
- Trusted service providers (e.g., cloud hosting, payments, communications, analytics) under strict contractual confidentiality
- Financial institutions, regulators, or authorities for fraud reporting, recovery, or compliance
- Government agencies or law enforcement when required by law
All sharing is limited to what is necessary for the stated purpose.
7. Mobile Data Protection
We do not share mobile phone numbers or mobile-related data with third parties for marketing purposes.
Mobile information is used solely for:
- Service alerts
- Scam or fraud notifications
- Account-related communications
All mobile data is protected using industry-standard safeguards.
8. International Data Transfers
Personal data may be processed or stored in countries where our infrastructure or service providers operate, including the United States.
When transferring data internationally, we implement appropriate safeguards, including:
- Standard Contractual Clauses (SCCs)
- UK International Data Transfer Agreements (IDTA) or Addendum
- Technical and organizational security measures
These safeguards ensure compliance with UK GDPR, EU GDPR, and applicable laws.
9. Data Security
We use administrative, technical, and organizational safeguards, including:
- Encryption at rest and in transit (AES-256, TLS/SSL)
- Role-based access controls and multi-factor authentication
- Continuous monitoring and employee security training
10. Data Retention
We retain personal data only as long as necessary:
- Billing and transactional records: 7 years
- Account data: 2 years after account closure
- Security and fraud-prevention logs: Minimum 3 years
When retention periods expire, data is securely deleted or anonymized in accordance with NIST SP 800-88 standards.
11. Your Rights
United States (CCPA/CPRA)
You have the right to:
- Know what personal data we collect
- Request deletion of personal data
- Correct inaccurate information
- Opt out of sale or sharing (we do not sell data)
- Be free from discrimination for exercising rights
United Kingdom & European Union (GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time (where applicable)
To exercise your rights, contact support@unscammed.com. We may verify your identity before responding.
12. Third-Party Services and Links
Our services may include links to third-party websites or integrations. We are not responsible for their privacy practices. Please review their policies separately.
13. Business Transfers
In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction. Users will be notified where required by law.
14. Policy Updates
We may update this Privacy Policy periodically. Changes will be communicated through:
- Website notices
- Email notifications (if opted in)
- An updated "Last Updated" date
Continued use of our services constitutes acceptance of the updated policy.
15. Contact and Complaints
Email: support@unscammed.com
If you are located in the UK or EU, you also have the right to lodge a complaint with your local data protection authority.
Unresolved concerns may additionally be reported to the Better Business Bureau at www.bbb.org.